A note on coronavirus from burger kings to their loyal customers


Christopher Finazzo, President BK Americas has assured it’s loyal customers safety in respect to COVID-19.

He wrote;

As you can imagine, with the ever-growing concern for public health and the spread of Coronavirus (COVID-19), we have spent the last few weeks diligently learning about what we can do to keep all our guests safe when you come to our restaurants.

The Burger King® brand operates more than 7,000 restaurants in the United States, and another 12,000 restaurants in 109 countries around the world, and we are working on several things to ensure we are doing our best for you.

Safety: We are proud to say we have best-in-class cleaning procedures in place in our restaurants worldwide. We have handwashing, sanitization and cleaning rules that make sense. We wipe down pin-pads and door handles. We disinfect tables, chairs and all the surfaces in our restaurants.In light of COVID-19, we have increased the frequency of these cleanings, which now occur multiple times every hour at each of our restaurants.

Experts: We are connected with government experts. Whether it’s the CDC here in the United States or local government experts around the world. When the crisis started in China, we were among the first to do everything that these experts asked of us.

Teamwork: We are working hard with our amazing restaurant owners and their team members to always do the right thing for you, our guest. We will never cut corners. We have been America’s burger brand for over 50 years and it’s because you can trust that we strive to do the right thing.

Delivery: We have been meeting with the world’s biggest delivery partners to make sure they can handle increased demand for delivery. We offer BK Delivery on the BK Mobile App, BK.com, and with Uber Eats, DoorDash, GrubHub, and Postmates. The BK Mobile App also offers simple ordering and pickup through the drive-thru or in-store, helping to provide a more touchless experience to keep you feeling as comfortable as possible.

Industry: We are talking to other restaurant chains around the world to understand what they are doing. We are the most competitive burger brand on the planet. But, there are times to turn down the grill and make sure as a restaurant industry that we are learning from each other. We are staying in touch with our competitors to make sure we’re all doing the right thing together in this situation so that you don’t have to worry about your health when you walk into any restaurant in the United States – whether ours or someone else’s.

We look forward to continuing to serve you at our restaurants, and to doing our part to keep you and our communities safe.

Thank you for your incredible loyalty and always know that we will do our best to do the right thing for all of our guests at BK restaurants worldwide.

With all my thanks,

Christopher Finazzo, President BK Americas

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