Job Title: Hotel Front Office Supervisor

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Job Title: Hotel Front Office Supervisor
Location: Abuja (FCT)
Job Type: Full Time

Responsibilities

  • Ensure Outstanding customer care at all times.
  • Maintains a friendly, cheerful and courteous demeanour at all times.
  • Supervise daily shift process ensuring all team members adhere to standard operating procedures.
  • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
  • Resolve customer issues, complaints with speed.
  • Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
  • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

Requirements

  • Must be a graduate – BSc / HND.
  • 5 years hotel experience is a must.
  • Good communication skills.

 

To Apply

Interested and qualified candidates should kindly send their CV to: [email protected]using the Job Title as the subject of the mail

 

Application Deadline: 19th November, 2020

Source: joblistnigeria.com

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